Ordering & Payment
How do I submit tax-exemption forms for my wholesale account? Sales Support
Wholesale customers can submit a valid Resale Certificate (US) by uploading documents during the account setup process or emailing
How can I get a copy of my invoice? Sales Support
Invoices are automatically emailed upon order completion. You can also download invoices from your KK1 account dashboard.
Does KK1 offer private label services? Sales Support
Yes! KK1 offers private labeling, neck tag printing, and white-label apparel for brands looking to launch their own custom apparel line.
Can I request special bulk pricing for large orders? Sales Support
Yes! Orders over $5,000 qualify for exclusive volume discounts. Contact us for a custom quote, or get a quick quote instantly here.
Can I mix and match different products to meet MOQ requirements? Sales Support
Yes! Customers can mix colors, sizes, and styles within the same product category to meet the minimum quantity.
What is the minimum quantity required for wholesale orders? Sales Support
The minimum order quantity (MOQ) is 12 pieces per style. Specialty materials and embroidered products require a minimum of 25 pieces per design.
Is there a cancellation fee? Sales Support
Cancellations before processing are free. Late cancellations (after 12 hours) may be subject to a restocking fee of 10% for blank apparel. Custom orders are non-refundable once production begins.
Can I change or cancel my order after placing it? Sales Support
Orders can only be modified or canceled within 12 hours of purchase for blank apparel orders. Custom orders cannot be canceled once production has started.
Can I track the progress of my order online? Sales Support
Yes! Once your order is processed, you’ll receive an automated tracking link via email.
How long does it take to process an order? Sales Support
Processing times depend on the type of order:
- Wholesale blank apparel: 2-4 business days
- Custom decorated apparel: 5-10 business days, depending on customization complexity.
Can I pay using PayPal or cryptocurrency? Sales Support
PayPal is accepted for standard transactions. Cryptocurrency payments are not yet supported, but KK1 is exploring secure blockchain payment options for the future.
What forms of payment does KK1 accept? Sales Support
KK1 accepts major credit cards (Visa, MasterCard, American Express, Discover), PayPal.
Can I place an order over the phone? Sales Support
Currently, all orders must be placed through KK1 Online Store store for customized apparel or KK1.LLC for everything KK1. This ensures precision in customization and seamless order processing. However, our KK1 Sales Support Team is here to assist you every step of the way. Feel free to reach out via email or call us at 775-234-3783 for personalized guidance.
What is the process for placing a custom order/custom wholesale order? Sales Support
How to Browse & Order Customized Apparel from KK1 Studio
Step 1: Explore Our Catalogs & Lookbooks
- Browse our curated Wholesale Catalogs & Lookbooks to discover premium styles.
- Note the item number of your preferred products.
- Click on any item for detailed specifications and images.
Step 2: Locate Your Selected Items on KK1 Studio
Enter the item number in the search bar at kk1.studio to check availability for customization.
Step 3: Need Help Finding an Item?
If an item is not listed on our website, contact us with:
- The item number
- The lookbook name where it was found
Note: Not all available products are displayed on our site. Contact us for assistance in sourcing your desired styles.
Wholesale Program Approval & Order Process
Step 1: Apply for a Wholesale Account
Before placing a wholesale order, you must be approved for the KK1 Wholesale Program. Follow these steps:
- Review the wholesale enrollment requirements at KK1 Wholesale Program Info page.
- Submit your wholesale application on our Wholesale Application Page conveniently located in the footer of our website.
- Provide the required business verification details.
- Once approved, you will receive a confirmation email with login credentials.
Step 2: Place a Wholesale or Custom Order
Q: What is the process for placing a wholesale/custom order?
A: Once approved, follow these steps to order custom or wholesale apparel from KK1 Studio:
- Log in to your wholesale account at kk1.studio .
- Select products from our wholesale catalog or customize your apparel in the KK1 Design Studio.
- Upload your artwork (if applicable) and choose your preferred customization method (DTF, DTG, embroidery, screen printing).
- Review your order, apply eligible discounts, and proceed to checkout.
- Complete payment and receive an email confirmation with tracking details once your order ships.
For further assistance, contact us.
Popular Topics
Popular Questions
-
What is the process for placing a custom order/custom wholesale order?
How to Browse & Order Customized Apparel from KK1 Studio Step 1: Explore Our Catalogs…
-
What is the minimum quantity required for wholesale orders?
The minimum order quantity (MOQ) is 12 pieces per style. Specialty materials and embroidered products…
-
Is there a cancellation fee?
Cancellations before processing are free. Late cancellations (after 12 hours) may be subject to a…
-
How do I submit tax-exemption forms for my wholesale account?
Wholesale customers can submit a valid Resale Certificate (US) by uploading documents during the account…
-
How can I get a copy of my invoice?
Invoices are automatically emailed upon order completion. You can also download invoices from your KK1…