Ordering & Payment

How do I submit tax-exemption forms for my wholesale account? Sales Support

Wholesale customers can submit a valid Resale Certificate (US) by uploading documents during the account setup process or emailing 23@kk1.llc.…

Wholesale customers can submit a valid Resale Certificate (US) by uploading documents during the account setup process or emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. Approval takes 1-3 business days.

0 answers 7 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
0

How can I get a copy of my invoice? Sales Support

Invoices are automatically emailed upon order completion. You can also download invoices from your KK1 account dashboard.

Invoices are automatically emailed upon order completion. You can also download invoices from your KK1 account dashboard.

0 answers 8 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
1

Does KK1 offer private label services? Sales Support

Yes! KK1 offers private labeling, neck tag printing, and white-label apparel for brands looking to launch their own custom apparel…

Yes! KK1 offers private labeling, neck tag printing, and white-label apparel for brands looking to launch their own custom apparel line.

0 answers 7 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
0

Can I request special bulk pricing for large orders? Sales Support

Yes! Orders over $5,000 qualify for exclusive volume discounts. Contact us for a custom quote, or get a quick quote…

Yes! Orders over $5,000 qualify for exclusive volume discounts. Contact us for a custom quote, or get a quick quote instantly here.

0 answers 7 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
0

Can I mix and match different products to meet MOQ requirements? Sales Support

Yes! Customers can mix colors, sizes, and styles within the same product category to meet the minimum quantity.

Yes! Customers can mix colors, sizes, and styles within the same product category to meet the minimum quantity.

0 answers 7 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
0

What is the minimum quantity required for wholesale orders? Sales Support

The minimum order quantity (MOQ) is 12 pieces per style. Specialty materials and embroidered products require a minimum of 25…

The minimum order quantity (MOQ) is 12 pieces per style. Specialty materials and embroidered products require a minimum of 25 pieces per design.

0 answers 5 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
0

Is there a cancellation fee? Sales Support

Cancellations before processing are free. Late cancellations (after 12 hours) may be subject to a restocking fee of 10% for…

Cancellations before processing are free. Late cancellations (after 12 hours) may be subject to a restocking fee of 10% for blank apparel. Custom orders are non-refundable once production begins.

0 answers 8 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
0

Can I change or cancel my order after placing it? Sales Support

Orders can only be modified or canceled within 12 hours of purchase for blank apparel orders. Custom orders cannot be…

Orders can only be modified or canceled within 12 hours of purchase for blank apparel orders. Custom orders cannot be canceled once production has started.

0 answers 8 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
0

Can I track the progress of my order online? Sales Support

Yes! Once your order is processed, you’ll receive an automated tracking link via email.

Yes! Once your order is processed, you’ll receive an automated tracking link via email.

0 answers 8 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
0

How long does it take to process an order? Sales Support

Processing times depend on the type of order: Wholesale blank apparel: 2-4 business days Custom decorated apparel: 5-10 business days,…

Processing times depend on the type of order:

  • Wholesale blank apparel: 2-4 business days
  • Custom decorated apparel: 5-10 business days, depending on customization complexity.
0 answers 7 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
0

Can I pay using PayPal or cryptocurrency? Sales Support

PayPal is accepted for standard transactions. Cryptocurrency payments are not yet supported, but KK1 is exploring secure blockchain payment options…

PayPal is accepted for standard transactions. Cryptocurrency payments are not yet supported, but KK1 is exploring secure blockchain payment options for the future.

0 answers 7 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
0

What forms of payment does KK1 accept? Sales Support

KK1 accepts major credit cards (Visa, MasterCard, American Express, Discover), PayPal.

KK1 accepts major credit cards (Visa, MasterCard, American Express, Discover), PayPal.

0 answers 6 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
0

Can I place an order over the phone? Sales Support

Currently, all orders must be placed through KK1 Online Store store for customized apparel or KK1.LLC for everything KK1. This…

Currently, all orders must be placed through KK1 Online Store store for customized apparel or KK1.LLC for everything KK1. This ensures precision in customization and seamless order processing. However, our KK1 Sales Support Team is here to assist you every step of the way. Feel free to reach out via email or call us at 775-234-3783 for personalized guidance.

0 answers 7 views Posted  1 week  ago by  kk1llc
Was this helpful?
Loading...
0

Popular Topics

Popular Questions

Cron Job Starts