KK1 is dedicated to providing premium-quality products and ensuring customer satisfaction. Our return and refund policy is as follows:
- Eligibility: Returns are accepted within 30 days of the delivery date. Items must be unused, unwashed, and in their original packaging with all tags attached.
- Non-Returnable Items: Customized or personalized products are non-returnable unless they are defective or were damaged during shipping.
- Refund Process: Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 7-10 business days.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.