If you receive an incorrect or defective item:

1. Document the Issue: Take clear photos of the defect or incorrect item.
2. Contact KK1 within 7 days of receiving the order, including your order number and the photos.
3. Resolution Options: We will offer a replacement, exchange, or full refund, including return shipping costs, based on your preference and product availability.

Our priority is to resolve such issues promptly to ensure your satisfaction.